Customer Services
Information Durham, a program of United Way Durham Region
The purpose of United Way Information Services is to provide the vital link, which connects the people in our community to the services in our community.
Community Services Database
Updated continually, this database of government, social and human service agencies, and cultural, not-for-profit and charitable organizations is the most comprehensive listing readily available in Durham Region.
Quick and easy access to the database is available at the customer service kiosk through www.informdurham.com:
- Find organizations you are looking for quickly with a keyword SEARCH
- Staff reviews community resources continually for changes to existing organizations and programs and new additions as they emerge
- Committed to offering quality information through the use of provincial standards
Volunteer Durham
Volunteer Durham is a searchable volunteer opportunities database that you can search for volunteer listings throughout Durham Region. Click here to view www.volunteerdurham.net
Durham Region Transit
Transit System Services:
- Purchase monthly passes
- Purchase 10 ride ticket cards
- Access bus route schedules
(cash and debit only please)
Regional Information & Referrals
Community Organization brochures and pamphlets are readily available here at the Customer Service kiosk; information on:
- Clubs
- Media
- Senior Services
- Recreation
- Leisure Groups
- Sport Organizations
- Hall Rentals
- Multicultural Organizations
- Non-Profit Organizations
- Community Events
- Local Newspapers
Community Event Ticket Sales
Tickets sold at Guest Services for Oshawa Little Theatre, Durham Shoestring Performers and other community events.
- Ask a Customer Service Representative for details on this week's feature or on other upcoming special events
Tickets for The General Motors Centre can also be purchased at Guest Services. To check what’s on click here http://www.generalmotorscentre.com
Garbage Bag Tag Sales
Buy your City of Oshawa garbage bag tags here at the Customer Service kiosk.
- In an effort to maintain the amount of residential garbage being produced, the City of Oshawa introduced a by-law allowing up to 4 garbage bags per pick-up. Any additional bags are required to be tagged in order for them to be accepted.
- Tags are sold in groups of five for $5. Not sold in singles.
- Taxes do not apply.
(cash and debit only please)
Contacting Information Durham
Information Durham is a program of United Way Durham Region.
Contact Information Durham via:
- E-mail: informdurham@bellnet.ca
- Web: http://www.informdurham.com
- Phone: 905-434-4636, 905-686-0606 or toll free1-866-463-6910
- Mail: 144 Old Kingston Rd. Suite 10, Ajax, ON L1T 2Z9


